In cases where clients have defaulted on their mortgage or are in foreclosure, the Agency will identify the cause(s) of the default or foreclosure.

Together with the client, we will determine whether the mortgagor, with the assistance of the counseling agency and available assistance programs, can bring the account current within a designated timeframe and identify a payment plan that is acceptable to the mortgagee/servicer. The Agency will make referrals to other resources when necessary and provide follow-up counseling with the mortgagor on an as-needed basis or until there is an outcome.

Six-hour Homebuyer Education workshops are held monthly for persons interested in becoming first-time homebuyers. The workshop curriculum includes information covering the following topics: Preparing for Homeownership, Understanding Credit, Financial Literacy, Homeowner Insurance, Shopping for a home, Life as a Homeowner, Closing, Obtaining a Mortgage, and Fair Housing Laws.

During the one-on-one session, the counselor assesses the client’s credit history. Budget, and savings for down-payment; they further discuss the types of mortgage loans, first-time homebuyer programs, and anticipated purchase timeline. Based on the concluded assessment, the counselor drafts an action plan to be given to the client to reach the goal of homeownership.

Assist clients in gathering the required data necessary to apply for purchasing a home. Provide referrals to real estate agencies that will assist clients in locating property. Our HUD-certified counselors will help evaluate eligibility for subsidy funds available to potential home buyers in the form of Gap Financing through PBC and other first-time homebuyer programs.

Clients will be counseled on their responsibilities as mortgagors in making the required monthly payments on schedule; home care i.e., repairs and replacements, money management and how to prevent foreclosure.

The Financial Capability program provides a one-stop bundling of services that include financial education, housing counseling, budget and credit counseling, and benefits screenings to help clients realize their financial & personal goals. The program specifically targets vulnerable individuals, seeking safety-net and social service guidance.